Privacy Policy

1. Introduction

Hipsscrubur ("we", "our", or "us") operates the website https://hipsscrubur.world/ (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our educational services.

Please read this Privacy Policy carefully. By accessing and using our Site, you acknowledge that you have read, understood, and agree to be bound by all its terms.

2. Information We Collect

2.1 Information You Provide Directly

Contact Form: When you complete our contact form, we collect your name, email address, and message. This is voluntary information you choose to provide.

Service Enquiries: When enquiring about our services (assessments, programs, workshops), you may provide additional information such as your preferred contact method or service date preferences.

2.2 Information Collected Automatically

Cookies and Tracking Technologies: Our Site uses cookies, web beacons, and similar technologies to enhance your experience and analyse usage. This includes:

• Essential Cookies: Necessary for site functionality and security (always enabled).
• Analytics Cookies: Help us understand how visitors use our Site (via Google Analytics).
• Marketing Cookies: Used for personalised content and Google Ads tracking (with your consent).

Log Data: Our servers automatically record information such as IP address, browser type, pages viewed, and time spent on Site.

2.3 Third-Party Data Collection

We use the following third-party services that may collect data:

• Google Analytics: Tracks site usage and user behaviour. Data is anonymised.
• Google Ads Conversion Tracking: Measures conversions from advertising campaigns.
• Google Maps: Embedded map on contact page showing our Sydney office location.

3. How We Use Your Information

We use collected information to:

• Respond to your enquiries and provide educational services and guidance
• Send you updates about our programs and services (with your consent)
• Improve our Site, services, and user experience
• Comply with legal obligations and enforce our terms
• Analyse usage patterns to optimise Site performance
• Protect against fraud, security threats, and malicious activity

We do not sell your personal information to third parties.

4. Legal Basis for Processing (GDPR/Privacy Act)

Under Australian Privacy Act and similar regulations, we process your data on the following bases:

• Consent: When you submit our contact form, you consent to processing your data to respond to your enquiry.
• Contractual Necessity: To fulfill educational services or programs you've engaged with.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: To improve our services, prevent fraud, and maintain Site security.

5. Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations. Specifically:

• Contact Form Data: Retained for 2 years after your enquiry unless you request deletion sooner.
• Program Participants: Retained for the duration of your participation plus 1 year, unless you request deletion.
• Analytics Data: Automatically deleted after 26 months by Google Analytics.
• Cookies: Session cookies are deleted when you close your browser; persistent cookies expire as configured.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data we hold.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request deletion of your data (subject to legal obligations).
• Portability: Receive your data in a portable format to transfer elsewhere.
• Object: Object to processing of your data for marketing or analytics.
• Withdraw Consent: Withdraw consent for processing at any time via our cookie settings.

To exercise these rights, contact us at info@hipsscrubur.world or +61 2 9876 5432.

7. Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

If we transfer data internationally (e.g., to Google's servers in other countries), we do so under appropriate safeguards including standard contractual clauses or your explicit consent.

9. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any information.

11. Cookie Management

You can manage your cookie preferences using our cookie settings modal (accessible from the cookie banner). Most browsers also allow you to control cookies through settings. Disabling cookies may affect Site functionality.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Workspace Wellness Australia Pty Ltd
Level 3, 42 Macquarie Street
Sydney NSW 2000, Australia
+61 2 9876 5432
info@hipsscrubur.world

If you believe we have violated your privacy rights, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.